Welcome to the LANEIGE website.
LANEIGE website provides the content and services available on the Site to you subject to the following terms and conditions. Our privacy policy can also be found on the website which explains the policies with respect to information collected through the website. By accessing or using the site, you are acknowledging that you have read, understand, and agree to be bound by these Terms and Conditions.
1. INTRODUCTION
This LANEIGE website is operated by Amorepacific Singapore Pte. Ltd. and its related entities, affiliates and subsidiaries (“we”, “us” or “our”). By accessing our website (“Site”) or purchasing any products (“Products”) through the Site, you agree to be bound by these Terms of Use and our Privacy Policy, Shipping Policy and Refund Policy (together, the “Web Terms”).
2. ELIGIBILITY
You must be at least 18 years old to place an order. By placing an order, you confirm that all information provided is accurate and complete. If you act on behalf of a company, you confirm you are duly authorised to bind that entity.
3. ACCOUNT REGISTRATION & RESPONSIBILITIES
3.1 You may be required to register for an Account to access certain features of the Site. You must provide accurate, complete and up-to-date information when creating an Account.
3.2 You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your Account.
3.3 You agree to immediately notify us of any unauthorized use or breach of security.
3.4 We reserve the right to suspend or terminate any Account if it reasonably suspects fraudulent, abusive, or unlawful activity, or breach of these Terms.
3.5 Accounts are personal and non-transferable. You may not share, assign, or allow others to access your Account without our prior written consent.
4. ORDERS & ACCEPTANCE
All orders placed through the Site are subject to acceptance by us. We will confirm acceptance via email or other notification. Until such confirmation, no contract exists. We reserve the right to refuse or cancel any order at its discretion, including due to payment issues, stock unavailability, or pricing errors.
5. PRICING & PAYMENT
All prices displayed are in Singapore Dollars (SGD) and inclusive of GST (unless otherwise indicated). Prices and availability may change without notice. In the event of an error in pricing or product information, we reserve the right to cancel or refuse orders. Payment must be made by the methods specified on the Site.
6. PRODUCT DESCRIPTION
We endeavour to ensure that all product descriptions, images, and information are accurate. Slight variations in colour, texture or packaging may occur and do not constitute defects. Your statutory rights under Singapore law are not affected.
7. DELIVERY, TITLE & RISK
Products will be delivered to the address specified in your order. Title and risk pass to you upon delivery. Delivery dates provided are estimates only, and we shall not be liable for delays outside its control.
8. RETURNS & REFUNDS
Returns are subject to our Refund Policy.
9. USER CONTENT
You may submit reviews, comments or content (“User Content”). By submitting, you grant us a perpetual, royalty-free licence to use, reproduce, and display such content. We reserve the right to remove any User Content deemed inappropriate.
10. PROHIBITED USES
You must not use the Site, Services, or Products for any unlawful or prohibited purpose. Prohibited Uses include, without limitation:
- engaging in fraudulent transactions or providing false information;
- attempting to gain unauthorized access to the Site, Accounts, Servers or databases;
- transmitting viruses, worms, malware, spyware, or any other harmful code;
- scraping, crawling, or data mining without authorization;
- infringing intellectual property rights or misusing trademarks, logos, or content;
- impersonating others or misrepresenting your identity;
- sending unsolicited communications, spam, or chain messages;
- interfering with the security or functionality of the Site;
- using the Site for commercial resale or bulk purchasing without consent.
11. INTELLECTUAL PROPERTY
All trademarks, logos, and content on the Site belong to us or our licensors. You may use the Site for personal, non-commercial purposes only. Any unauthorised reproduction, distribution or modification is prohibited.
12. THIRD PARTY LINKS & PRODUCTS
The Site may contain links to third party websites or products. We are not responsible for and do not endorse the content, products, or services of third parties. Access to such sites is at your own risk.
13. DISCLAIMER OF WARRANTIES
The Site, Services and Products are provided on an “as-is” and “as-available” basis. We make no warranties of any kind, express or implied, except as required by law.
14. LIMITATION OF LIABILITY
Nothing in these Terms shall limit liability for death, personal injury, or statutory consumer rights. To the fullest extent permitted by law, we shall not be liable for indirect, incidental or consequential damages. Our maximum liability shall not exceed the amount paid for the Product in dispute.
15. INDEMNIFICATION
You agree to indemnify and hold harmless us, its affiliates, officers, directors and employees from any claim, loss, liability, or expense arising from your breach of these Terms or violation of applicable law.
16. FORCE MAJEURE
We shall not be liable for any delay or failure to perform caused by events beyond its reasonable control, including but not limited to natural disasters, strikes, governmental restrictions, epidemics, or internet failures.
17. TERMINATION
We may suspend or terminate your access to the Site or Services at any time without notice if you breach these Terms. Provisions relating to intellectual property, limitation of liability, indemnification, and governing law shall survive termination.
18. GOVERNING LAW & JURISDICTION
These Terms shall be governed by the laws of Singapore. All disputes shall be subject to the exclusive jurisdiction of the Singapore courts, without prejudice to rights under the Small Claims Tribunals.
19. GENERAL PROVISIONS
Entire Agreement: These Terms constitute the entire agreement between you and us.
Severability: If any provision is invalid, the remainder shall remain effective.
Changes: We may amend these Terms by posting updates on the Site. Continued use constitutes acceptance.
Language: In case of discrepancies, the English version prevails.
Refund Policy
© Amorepacific Singapore Pte. Ltd. All rights reserved.
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